Patricia don't despair. Two suggestions you may care to follow. I've met online some very helpful volunteers by posting on Genealogy.com site. No charge and they respond to your query very fast and comprehensively. Second, give the RAOGK site a try. You choose your volunteer in the part of the World you need. No cost except their reasonable expenses. I met a guy in the US who is brilliant and will not accept any compenasation! Hope this helps.
I agree with the frustration. And, I haven't been able to decipher one of your emailed printed reports of my family tree, or anything. MyHeritage.com is smelling more and more like a big rip off...Thanks alot. Patti F.
If you use the tools on the site you will find them helpful and if you started your tree with whatever information you do know and work slowly you can click on the smart match button to see if your information matches any other sites on my heritage, it will show you the matches and you can compare info and link to other persons site for questions when you find matches. its confusing at first but once you figure out how to get around the site its not so hard. first starting is always the toughest part. I spend more time using the tree builder than anything else and then when I add information I look for matches that help me add to mine or maybe help someone else add to theirs. I hope this helps. if any ? feel free to respond or email me firstname.lastname@example.org. I can give you what help I can.
Is there some way to search the other trees on the site - not all the external sites and not my tree. I loaded 16000 individuals and came up with 5000 smart matches ( many of which aren't). Since I am doing a one name study, I have many individuals with the same name. I would like to search other trees on this site ( which I can do on tribal pages, Genes reunited, Ancestry, etc and use to be able to do on the old GenCircles - but I can't figure out how to do this on the present site.
I started my family tree, and have allowed myself to be side-tracked onto including extended family members. Is there an easy way to transfer branches of people onto their own trees - I have set up a couple of other trees, but now don't know how to transfer/separate the other family details.