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1
Personenfoto
Michael Koch
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Im Stammbaum und auf der Personenkarte wird mein Foto gezeigt! Hier im Forum wird es nicht angezeigt, ebensowenig wird angezeigt das ich Premium-Mitglied bin.
Michael Koch
Hamburg
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2
Change profile photo
Noam
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Hi,

To change the profile photo in your MyHeritage account,

go to My Profile (in the top right corner of the screen)

and then  click on Replace my photo.

 

Regards,

Noam \ MyHeritage Team 

Noam
Israel
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3
RE: Change profile photo [2]
Michael Koch
- Schließen

Hi Noam,

das meine ich nicht, sondern mein Foto im Forum wird nicht gezeigt.

Michael Koch
Hamburg
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4
RE: Change profile photo [3]
Mitglied
- Schließen
I will send you an email explaining this issue.
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5
RE: Change profile photo [4]
fps
- Schließen
Hi Noam,

this is a general point and it does not concern only one person. Most of the photos are not shown, including mine. So, as this is not just a private issue, I would very much appreciate - and others as well, I suppose - being able to read the answer.

As I have observed, you have a general tendency to send answers as private e-mails. But please consider, as soon as an issue pops up in the forum, others might be interested in what the solution is.

Thank you for taking this into account

fps

fps
Lümborch
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6
RE: Change profile photo [5]
Noam
- Schließen

Hi,

The answer is not secret - I sent him an email since I wanted to include a screen shot, relevant to his specific question.

Please describe the exact issue you have in your Family Site.

Are you missing photos from your old Family Site?

how many approximately?

 

Regards,

 

Noam \ MyHeritage 

Noam
Israel
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7
RE: Change profile photo [6]
fps
- Schließen
Hi again

As I wrote, the same problem as described before also applies in my case. And, most of the photos on our site are missing although nearly all of them have been uploaded before end of 2009.

But, frankly spoken, this is not the most severe problem. As I am one of the "merger victims", there are a lot of issues to be solved and you may be well aware of them. However, I prefer to wait until I get a sign from your side saying, "Merger completed." Only then I would examine the case in more depth. I just want to give you the time you need to finish what you have started. Good luck. (And I expect that you will do your very best to see me satisfied with the result.)

fps

fps
Lümborch
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8
RE: Change profile photo [7]
Noam
- Schließen

I will investigate the issue with the photos, and update you.

are you referring to the Hartung Family Site. 

If you experience any other issues, please give me the details,

so that I can report them to our Development Team.

 

Regards,

Noam MyHeritage Team.  

Noam
Israel
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9
RE: Change profile photo [8]
fps
- Schließen
Hi Noam,

you are right, I am referring to the Hartung site. As I mentioned, I have not yet investigated into the site in much depth because it appeared to me quite incomplete and the general information we had been given had been, "Wait and see. There will be update runs in order to ensure that all data have been transferred." But maybe I understood something seriously wrong...

Nevertheless, the problems I ecountered so far comprise,

- the status of the tree looks like the data transfer has been done in the beginning of January and nothing happened after that time. Half of the profiles are missing.

- Only part of the photos has been transferred, even the photos which had been entered in 2009 are missing.

- Part of the profile photos are missing as well.

- Are there two different profiles per person? I found one profile for myself which appeared to contain most of the data, and another one with only part of the data. And: when I tried to enter a nickname for me, the input was accepted but the status remained unchanged. Puzzling.

So for now, I would appreciate if you could fix the issues mentioned above. After that, I will be ready for further investigation.

Thanks, fps

fps
Lümborch
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10
RE: Change profile photo [9]
Noam
- Schließen

ok, we will finish transferring the data,

and then I will be happy to help with any usability issues.

You have an individual profile (which is the card in the tree)

and a Site Member profile.

In the future we will merge them to one page.

 

Regards,

Noam.  

Noam
Israel
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11
RE: Change profile photo [10]
fps
- Schließen

Thank you, Noam.

Do you have an idea how long it will take until the data transfer will be finished?

Regards

fps

fps
Lümborch
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12
RE: Change profile photo [11]
Noam
- Schließen

It should be finished by next week.

Noam. 

Noam
Israel
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13
RE: Change profile photo [12]
fps
- Schließen

Thanks a lot.

fps

fps
Lümborch
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14
RE: Change profile photo [13]
Deichhuhn
- Schließen

Hello, my question goes in a little bit different direction. In our family tree I (Webmaster) have to delete completely all the profile pictures (Request of the family members). I've only found the option to delete the photo albums. The profile images were still stored. How can I delete the profile pictures of the other profiles?

Deichhuhn
Nordseeküste-gleich hinter`m Deich
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15
RE: Change profile photo [14]
Noam
- Schließen

In the Tree page, 

on the left hand side,

you will see a blue cogwheel, next to the relevant person's details.

 

click on it, and choose to clear personal photo.

 

Regards,

Noam \ MyHeritage Team 

Noam
Israel
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16
RE: Change profile photo [15]
Deichhuhn
- Schließen

Good morning, "MyHeritage team member Noam" In the forum / Misc / Zahlen der 1. or numbers of the 1st we have difficulties with the presentation of the responses. Our aim is indeed to count a long time further. Unfortunately, our answers slip through the special form of representation in the forum  farther and farther to the right. The "MyHeritage Forum" probably had as yet no forum in which were written so long answers. Is there a way to handle this for us unfortunate presentation? We'll count and help  in "our forum" each other (lay on the PC) and therefore we hope that MyHeritage has understanding for our request. Greeting Deichhuhn

Deichhuhn
Nordseeküste-gleich hinter`m Deich
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17
RE: Change profile photo [16]
Noam
- Schließen

The Forum was not designed for this kind of use,

but for short questions and answers.

 

I will send your request to our Development Team,

perhaps they will be able to do something about it.

Regards,

Noam \ MyHeritage Team 

Noam
Israel
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18
RE: Change profile photo [15]
Deichhuhn
- Schließen

Hello, Thanks for the quick answer. I have found it, after change in the classical view, with the hint. Regards

 Deichhuhn

Deichhuhn
Nordseeküste-gleich hinter`m Deich
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